General Terms and Conditions:

These conditions are the only provisions governing the contractual relationship between the parties. Prices or conditions proposed by our representatives are only binding after written confirmation by our company.

Delivered goods cannot be returned without our prior agreement.

The costs for return shipment are always borne by the buyer, unless they result from an error by our services.

The goods are transported at the customer's risk, even if they are delivered carriage paid. Invoices are payable by bank transfer or online payment, of Systeemplafondkopen.be. Any invoice that has not been paid on the due date will automatically and without notice be increased by default interest of 1% per month. In addition, in the event of non-payment on the due date, the invoice amount will automatically and without notice be increased by 10% as a fixed compensation, with a minimum of €25. Late payment of one invoice will result in other invoices, for which a payment term may have been granted, becoming immediately due and payable, without notice of default. In the event of late payment of invoices, we reserve the right to suspend all services.

A. The conformity of the delivery must be checked by the client upon delivery. Any complaints must be submitted in writing no later than 5 days after delivery.

B. A claim based on hidden defects must be submitted by the client within two months of the defect occurring, failing which the claim will be inadmissible. This claim must also be submitted within 6 months of delivery, under penalty of forfeiture.

C. If repairs are carried out on the goods delivered by us by the co-contractor or third parties, our responsibility will lapse. The delivery period specified is only indicative. Late delivery does not entitle the co-contractor to compensation or the right to terminate the agreement. In the event of contractual or non-contractual errors, our liability is limited to the amount of the order. No other consequential damage suffered by the client or third parties will be eligible for compensation. In the event of a dispute, only the court of Ypres has jurisdiction. All goods supplied and any resulting proceeds remain the property of Toolsmate.be until full payment of the relevant invoice. Our products must be used correctly and with care for the intended purpose. Systeemplafondkopen.be accepts no liability for incorrect use of our products and cannot be held responsible for personal injury or damage to property or equipment as a result of the use of the materials. Incorrect use also voids the warranty. Any oral or written instructions are, where applicable, intended as general guidelines for the use of a particular tool. Although we do our best to provide correct information, you should not start a project until you have consulted the technical documentation of the manufacturer or a recognized authority. It is our policy to continually improve our products, and therefore we reserve the right to change specifications and components without prior notice. It is the responsibility of the user to check whether the tools and information are suitable before use.

Special Conditions:

A. We can only be sued in the court of the place of our registered office. B. In all other cases of dispute, the court of the place where the agreement originated or is performed, or the court of the client's place of residence, at our discretion, shall have jurisdiction. This also applies in the case of accepted bills of exchange.